Resource Library

 

eBook

Subscription Retention: How to Build Stronger Relationships

Subscription businesses have an incredibly powerful advantage over transactional merchants, and this advantage is rooted in the personal nature of their customer relationships.

Webinar

Hidden in Plain Sight: Best Practices for Subscription Customer Retention

Fireside chat between Robbie Kellman Baxter (author of The Forever Transaction) and Darryl Hicks (CEO and founder of FlexPay) as they cover the important connection between existing customers and revenue growth.

Webinar

Unlocking the Fastest Driver of Subscription Revenue Growth

Discover failed payment recovery best practices and learn how to calculate the full value of a recovered customer

eBook

Artificial Intelligence: A Powerful Tool to Solve Failed Payments 

Gain insights into why AI and machine learning models are more effective at solving failed payments than dunning or retry solutions

Webinar

Optimizing Failed Payment Recovery Using AI and Machine Learning

Learn how AI and machine learning algorithms' unique ability to deploy individualized strategies to optimize failed payment recovery make them uniquely suited to this problem compared to customer service, dunning, or rules-based recovery solutions.

eBook

Revenue Acceleration for Subscription Businesses

Solving the largest source of customer churn is the fastest, most effective way for subscription businesses to accelerate revenue growth

Webinar

Subscription Businesses: Understanding How to Calculate the True Cost of Failed Payments

Calculate the true cost failed payments cause your subscription business by knowing the right values you need to measure

eBook

The Total Cost of Failed Payments and the True Value of Recovered Customers

Understand how to calculate the financial impact failed payments have on your subscription business and what a recovered customer really means for your bottom line.

Webinar

Failed Payment Recovery: Why the Method You Use to Recover Customers Matters

Understanding the various types of recovery solutions and their impact on the customer experience.

eBook

Invisible Recovery the First Method to Recovering Failed Payments

Using a solution that avoids customer visibility should always be the first step in payment recovery.