Resource Library

 

Guide

Forced Deposits: What are they and why should you avoid this practice?

Forced deposits seem like an easy way to recover a failed payment but they can hurt your merchant account. Here's why you should avoid this practice.

Case Study

Case Study: Alder

How Alder recovered an additional 34% of subscription failed payments with FlexPay’s Engaged Recovery™

Webinar

Transform Subscriber Retention: Focus on Payments Experiences

Why payments are essential to the overall subscriber experience and how they impact subscriber retention.

Webinar

Next-Generation Failed Payment Recovery: Tailoring Strategies for Optimal Results

Why payments are essential to the overall subscriber experience and how they impact subscriber retention.

Webinar

2025 New Year’s Resolution: Solve Your Company’s Involuntary Churn

Why payments are essential to the overall subscriber experience and how they impact subscriber retention.

Guide

Credit Card Decline Codes: Understanding How They Impact Failed Payment Recovery

Knowing your business's unique pattern of decline codes can help you find the most effective failed payment recovery solution.

Webinar

Prioritizing Involuntary Churn: Why Good Enough is Not Enough

Why involuntary churn should be prioritized as highly as voluntary churn and actionable strategies to start solving it

Guide

Subscription Churn Solution: Apply Retention Strategies to the Declined Payments Problem

How to increase customer retention and LTV by fighting involuntary churn

Webinar

2024’s Top Subscription Priority: Finding the Solution to Involuntary Churn

A guided tour of the criteria you can use to evaluate involuntary churn reduction solutions

Guide

Failed Payment Recovery Solution Scorecard

Interactive tool to use when evaluating different failed payment recovery solutions