Resource Library
Guide
Forced Deposits: What are they and why should you avoid this practice?
Forced deposits seem like an easy way to recover a failed payment but they can hurt your merchant account. Here's why you should avoid this practice.
Case Study
Case Study: Alder
How Alder recovered an additional 34% of subscription failed payments with FlexPay’s Engaged Recovery™
Webinar
Transform Subscriber Retention: Focus on Payments Experiences
Why payments are essential to the overall subscriber experience and how they impact subscriber retention.
Webinar
Next-Generation Failed Payment Recovery: Tailoring Strategies for Optimal Results
Why payments are essential to the overall subscriber experience and how they impact subscriber retention.
Webinar
2025 New Year’s Resolution: Solve Your Company’s Involuntary Churn
Why payments are essential to the overall subscriber experience and how they impact subscriber retention.
Guide
Credit Card Decline Codes: Understanding How They Impact Failed Payment Recovery
Knowing your business's unique pattern of decline codes can help you find the most effective failed payment recovery solution.
Webinar
Prioritizing Involuntary Churn: Why Good Enough is Not Enough
Why involuntary churn should be prioritized as highly as voluntary churn and actionable strategies to start solving it
Guide
Subscription Churn Solution: Apply Retention Strategies to the Declined Payments Problem
How to increase customer retention and LTV by fighting involuntary churn
Webinar
2024’s Top Subscription Priority: Finding the Solution to Involuntary Churn
A guided tour of the criteria you can use to evaluate involuntary churn reduction solutions
Guide
Failed Payment Recovery Solution Scorecard
Interactive tool to use when evaluating different failed payment recovery solutions
