Resource Library
Guide
Subscription Churn Solution: Apply Retention Strategies to the Declined Payments Problem
How to increase customer retention and LTV by fighting involuntary churn
Guide
Failed Payment Solution Guide: Evaluating and Selecting Technology for Top Results
Tips for selecting a failed payment recovery solution
eBook
Mastering Retention: The Top Growth Hack for Subscription Companies
Steps subscription companies can take to increase customer retention
Report
Accounting for Retention: A New Way to Measure Subscription Revenue and Profits
Calculating the impact customer retention has on net profits
eBook
Payments Experience Design for Retention and CX Leaders
The critical connection between the payments experience and customer satisfaction
Guide
Mastering Subscriptions CX: The Optimal Failed Payment Recovery Strategy
How your failed payment recovery strategy affects the customer experience
Guide
A Solution for Every Type of Churn
How using multiple specialized solutions solves involuntary churn
Webinar
The Emotions of Failed Payments
Improve revenue and retention by grasping the emotional implications of failed payments
Case Study
Case Study: Alder
How Alder recovered an additional 34% of subscription failed payments with FlexPay’s Engaged Recovery™
Case Study
Case Study: Hooked on Phonics
Hooked in Phonics increased subscription profitability and customer LTV with FlexPay’s high performance recovery solution