FlexPay’s Leadership Team

Darryl Hicks

Chief Executive Officer

Darryl has been active as a successful serial entrepreneur and technology expert for more than 20 years, having successfully exited from two of his prior businesses (2006, 2011). A pioneer in Card Not Present sales, Darryl has extensive experience building and managing technologically complex online and offline Direct Marketing businesses.

Trevor Murphy

Chief Operating Officer

Trevor is the COO and Co-Founder of FlexPay. He created his first startup while still studying for his Masters in Economics at McGill University. That communication agency grew to seven figures of hourly billing in the first two years, servicing dotcom clients globally. Upon exit, he built and lead the development team at Aptilon which was later acquired by Indegene. At FlexPay, Trevor manages all day to day operations acting as a leader to the senior leadership team. He, with Darryl, owns long-term strategy and drives idea creation for new product development. 

Laurent Binda

Chief Financial Officer

Laurent is a CPA, CA who has operated as the CFO of Software Companies for the past 14 years after starting his career at KPMG. He also served as the CFO of Impulse Capital, a Montreal angel fund prior to joining FlexPay. He has been very active in the startup ecosystem, on the investing side as well as the financing, selling and founding of companies. 

Chris Reinmuth

EVP of Business Development

Chris Reinmuth is an experienced business development and sales strategist with 20+ years’ experience in Direct Marketing.  Since 2011, Chris has served on the ERA board of Directors where in 2014 he was nominated as Chairman of the Board.  In 2016 Chris was appointed interim CEO where he successfully merged the ERA with MCI and has positioned the association into a sales driving Omni Channel environment.

Steve Arentzoff

SVP of Marketing

Steve is a modern, results-oriented marketing executive with over 20 years of senior technology marketing leadership, building high-performance marketing organizations, category leadership, marketing and sales alignment, and accelerated company growth rates.  Before joining FlexPay, Steve was VP of Demand Generation at Medallia, and Senior Vice President of Global Digital Marketing at Cision.

Charles Weiss

VP of Engineering

Charles is a senior technology executive with over 25 years of technology leadership experience.  Charles started his career at IBM and has led technology organizations as the CTO for an affiliate marketing company, and leadership roles at a creator platform that served over 100 million monthly visitors.  Charles specializes in scaling technology organizations and engineering practices. 

Jonathan Cowie

VP of Sales

Jonathan is a seasoned sales executive bringing over 20 years of experience in sales and business development, with a specialty in scaling startups and rapidly growing customer bases. Jonathan has successfully led multiple startups through significant growth periods, and is passionate about coaching and developing teams that have helped deliver sustained growth. Previously, Jonathan served as VP of Sales and General Manager at Microdea.

Nicholas De Guise

VP of Client Success

With over 17 years of progressive experience in Client Success and Operations, Nick is focused on ensuring the each of our clients have the best experience with FlexPay. In addition to managing FlexPay’s client facing teams, Nick also directly provides strategic support to assist our clients in maximizing sales, revenues and profitability through decline salvage.

Vanessa Brown

Director of Marketing

Jeffrey Pauletto

Director of Innovation

Jeffrey Pauletto is the Director of Innovation at FlexPay. He works with our team of Data Scientists and Data Analysts to produce industry-leading machine learning models that leverage hundreds of billions of data points and external data sources to enhance our understanding of failed payments and maximize our customer’s recovered revenue. Jeffrey has been with the FlexPay team since 2014, having worked previously at two Montreal start-ups.

Maxime Mathieu

Director of Product

Before starting at FlexPay, Maxime worked 7 years as a product manager and an agile coach for a Fin-Tech start-up leading the product development of a 360 degrees marketing suite used by companies like Nokia, Airbnb and others. Maxime’s attention to detail ensures FlexPay stays a leader with an unrelenting customer-driven focus, strong security process and user experience orientation.

Baily Dyer

Manager, People & Culture

With over 10 years in People & Culture management, Baily is driven by a commitment to fostering inclusive and engaging workplaces, ensuring that every employee feels valued and empowered to excel. Baily’s strategic approach to talent management and organizational development reinforces employee well-being and professional growth, helping propel company success by building and maintaining teams that have deep passion and a commitment of purpose.