One Platform to Optimize
Payments, Customer Relationships, and Revenue
The leading AI-powered failed payment recovery solution to unlock limitless growth for subscription businesses
Recover up to 70% more payments and reduce customer churn by up to 48%
The FlexPay platform uses a multi-dimensional approach to create individual recovery strategies for each failed payment
Invisible Recovery™ is the highly effective payment recovery system applied to most soft declines, interacting directly with the payments system while avoiding customer involvement in the recovery process
1. Evaluation Stage
The FlexPay platform evaluates each failed payment record based upon multiple factors, selecting the optimal solution for each failure reason to deliver the highest recovery rates, the best customer experience, and the longest retention rates to maximize customer LTV.
2. Invisible Recovery™
The FlexPay AI-powered Invisible Recovery™ solution is highly effective for most decline reasons, including false declines and NSF, directly interacting with the payments system to recover failed payments without customer involvement. Invisible Recovery™ creates recovery strategies for each failed payment, optimizing for decline reason, issuing bank, and different card types.
3. Engaged Recovery
4. Recovered Customer
LEGACY PAYMENT TECHNOLOGY STACK
This tech stack results in a 24% payment decline rate which results in lost revenue and customer churn.
MODERN PAYMENT TECHNOLOGY STACK
The modern three-tier payment tech stack incorporates payment authorization management and closes the failed payment gap.
Getting started is easy:
- Extensive integrations with payment gateway and CRM/billing platforms
- Open API for customer billing systems
- Easy-to-deploy on-demand system for quick launches
- Dedicated account managers help new customers deploy solution quickly and easily
- High touch customer success team provides continual support for ongoing optimization of failed payment recovery