Resource Library
Webinar
The Single Path to Subscription Profit Growth in 2024
Drive sustainable growth with proven retention strategies
eBook
Mastering Retention: The Top Growth Hack for Subscription Companies
Steps subscription companies can take to increase customer retention
Webinar
Accounting for Retention
Innovative strategies to measure the connection between retention, revenue, and profits
Report
Accounting for Retention: A New Way to Measure Subscription Revenue and Profits
Calculating the impact customer retention has on net profits
Webinar
Payments Experience Best Practices
What best-in-class payments experience designs looks like
eBook
Payments Experience Design for Retention and CX Leaders
The critical connection between the payments experience and customer satisfaction
Webinar
The Subscription CX & Retention Leader’s Role in Customer Loyalty
Why poor experiences are the largest, hidden cause of subscription churn.
Guide
Mastering Subscriptions CX: The Optimal Failed Payment Recovery Strategy
How your failed payment recovery strategy affects the customer experience
Webinar
New Technology for ByDesign Customers to Reduce Churn & Increase Revenue
ByDesign customers can now use FlexPay to recover failed payments and improve retention
Webinar
Outlook 2023: Subscription Success in a Slowing Economy
Fireside chat on steps you can take to ensure continuous subscription growth
