How it Works: Recovering Single Sale Transactions

You have a product or service where you only bill once, the moment the customer clicks submit on the checkout page. It’s incredibly hard to get that person interested, into your funnel, and finally to the point where they’ve given their credit card and committed to the transaction. They hit submit, and a few seconds […]

What to Expect as a New Client or Integrated Partner

Client Care is our Focus Every company always states their customers are their number one priority.  They all emphasize that they want the best for the customers.  While some companies do a good job taking care of their customers, others do not.  At FlexPay, we take client care to a whole new level. Here’s what to expect […]

How FlexPay Works With Your Customer Service Team

Our Solution Complements Your Customer Service Efforts When we speak with merchants for the first time, we are frequently asked a question along the lines of “Should I replace my Customer Service team with your service?”. This is a great question, and the answer is simple.  “You shouldn’t!” We Work with Your Customer Service Team […]

Five Interesting Facts About FlexPay

Here are five facts that will help you better understand our team and our product We are not a payment gateway. FlexPay may look and feel like a payment gateway, but we are not processing the transactions within our system.  We are middleware, acting as a pass-through tunnel between your System of Record (CRM) and […]

FlexPay Referral Partner

Why Should I Become a FlexPay Referral Partner?  Let’s run through a couple of scenarios that we are very familiar with as many referral partners experience similar problems.  “I’m a consultant, and I help subscription-based companies optimize collections. The client I am working with is in pain. His churn is through the roof because he is unable to collect from his clients even though they want his product and want […]

How Long Does It Take to Set Up FlexPay?

Setting Up FlexPay  The entire process takes between 1 and 10 business days, depending on the complexity. Your Client Success Manager (CSM) is at your side, supporting you throughout the entire process.  For merchants that want a hands-off approach, the FlexPay CSM will take on the entire setup process for you.  For merchants who prefer a hands-on approach, we have a variety of guides and tools to […]