Resource Library



Building Best-In-Class Payments Experiences

Listen in on subscription experts discussing the importance of being customer obsessed


The Subscription Payments Experience

A deep dive into the payments tech stack and how to solve friction to increase customer satisfaction


Card Payments Fail for Many Reasons

Learn about the two different types of declines, hard and soft declines, how they occur, and the technology to solve them.


Rising Inflation: How to Keep Subscribers during Economic Uncertainties

Keeping customers happy when budgets are stretched


4 Critical Actions Subscription Businesses Need to Take Now as Inflation Soars

Growing inflation is going to cause short-term and longer-term challenges for the subscription space, and a growing need to add efficiencies to offset cost increases and expected customer churn.


AI Trends: Smart Technology for Optimizing Payments and Subscription Retention

Learn the benefits behind implementing an AI solution that recognizes not all failed payments are the same


Subscription Retention: How to Build Stronger Relationships

Subscription businesses have an incredibly powerful advantage over transactional merchants, and this advantage is rooted in the personal nature of their customer relationships.


Hidden in Plain Sight: Best Practices for Subscription Customer Retention

Fireside chat between Robbie Kellman Baxter (author of The Forever Transaction) and Darryl Hicks (CEO and founder of FlexPay) as they cover the important connection between existing customers and revenue growth.


Unlocking the Fastest Driver of Subscription Revenue Growth

Discover failed payment recovery best practices and learn how to calculate the full value of a recovered customer


Artificial Intelligence: A Powerful Tool to Solve Failed Payments 

Gain insights into why AI and machine learning models are more effective at solving failed payments than dunning or retry solutions