The Ultimate Playbook: How to tell if failed payments are causing your subscriber churn

Understanding the calculations needed to determine revenue loss due to failed payments

Get your game on and tackle declined credit card transactions now. Regardless of the industry you are in or the size of your business, you need to stay ahead of competitors not just in products and services, but in experience too. Don’t lose another customer due to involuntary churn caused by a false decline.

Steve Arentzoff, SVP of Marketing and LTV guru, will walk you through the specific steps needed to measure the impact of failed payments on your business and how you can approach it to come out a winner.

This 25-minute webinar unlocks:

  • How to identify the percentage of churn caused by false declines
  • How to quantify the true financial cost failed payments have on your business
  • How failed payment recovery solutions can fundamentally improve core subscription metrics

Steve Arentzoff FlexPay VP Marketing Bio Headshot

Speaker Bio

Steve Arentzoff

SVP of Marketing, FlexPay

Steve is a modern, results-oriented marketing executive with over 20 years of senior technology marketing leadership, building high-performance marketing organizations, category leadership, marketing and sales alignment, and accelerated company growth rates. Before joining FlexPay, Steve was VP of Demand Generation at Medallia, and Senior Vice President of Global Digital Marketing at Cision.