Failed Payment Recovery Solutions: How to Find the Best Fit for Your Company
Abstract:
Awareness of the connection between failed payments and customer churn has grown, but most finance and retention professionals — and even payment experts — don’t know which questions to ask to help identify and deploy the solution that will deliver top results in customer recovery and retention. This webinar provides you with a helpful playbook you can use to evaluate specialized technologies.
This 25-minute session reveals the key questions you should be asking your internal retry team, customer service solution, or 3rd-party technology provider that will help you pick the solution that will:
- Recover the most failed payments
- Reduce involuntary churn to the lowest levels
- Earn the maximum retention and LTV from recovered customers
Speaker Bio
Steve Arentzoff
SVP of Marketing, FlexPay
Steve is a modern, results-oriented marketing executive with over 20 years of senior technology marketing leadership, building high-performance marketing organizations, category leadership, marketing and sales alignment, and accelerated company growth rates. Before joining FlexPay, Steve was VP of Demand Generation at Medallia, and Senior Vice President of Global Digital Marketing at Cision.
