New Technology for ByDesign Customers to Reduce Churn & Increase Revenue
Abstract:
As much as 48% of all subscriber churn is due to involuntary churn. While ByDesign can provide some assistance in reducing the cost of failed payments, a recent technology integration with FlexPay will allow ByDesign customers to significantly reduce both their failed payments and their involuntary churn rates.
In this 25-minute session, we will discuss:
- The ByDesign and FlexPay partnership
- How FlexPay enhances the recovery of failed payments, leading to a reduction in customer churn and an increase in subscriber lifetime value
- The advantages of upgrading to a trusted and specialized solution like FlexPay
Speaker Bio
Cassie Lewis
Director of Client Growth, ByDesign
Cassie Lewis is a seasoned leader with 15+ years of experience in the direct selling industry where she has done everything from working the phones in Customer Care to traveling the country as a Field Trainer.
As Director of Client Growth at ByDesign Technologies, Cassie works directly with clients to help them achieve their plans for business growth, including optimizing their technology platform, accelerating field adoption and empowerment, and implementing best practices for an ideal customer experience.
Cassie’s goal is to ensure that ByDesign users have the very best tools for working their business and that they know exactly how to use those tools to help them manage leads, people, and earnings.
Speaker Bio
Steve Arentzoff
SVP of Marketing, FlexPay
Steve is a modern, results-oriented marketing executive with over 20 years of senior technology marketing leadership, building high-performance marketing organizations, category leadership, marketing and sales alignment, and accelerated company growth rates. Before joining FlexPay, Steve was VP of Demand Generation at Medallia, and Senior Vice President of Global Digital Marketing at Cision.
