FlexPay versus Vindicia
Choosing the best failed payment recovery solution is about more than just technology — it’s about maximizing results. FlexPay is designed to recover the most revenue by intervening early with intelligent, AI-driven optimization. In contrast, Vindicia is typically deployed after other attempts have failed, focusing on late-stage transactions with limited remaining value. Clients who switch to FlexPay see an average of 136% increase in recovery.
Better results start with better timing.
Compare FlexPay with Vindicia
Details
Core AI technology for recovery
Leverages the latest technology appropriate for complex pattern-recognition and decision-making within the payments ecosystem.
FlexPay is a specialized solution that recovers failed payments using AI technology. Vindicia claims to use AI but relies mostly on static retry rules.
Transaction data availability
Reflects a mature approach by ensuring high data availability for machine learning training, sourced from diverse merchants and issuers.
FlexPay has trained 25+ ML models using over 6B transactions from merchants across all major verticals and issuing banks.
Diverse recovery methods
Depending on the cause of the failed payment, the best recovery method is chosen to address the root cause of the decline.
FlexPay achieves top recovery results by supplementing its AI with data enhancements, account updater, and customer outreach.
Recovery rules and regulations
Technology that safeguards the health of the merchant account by adhering to industry best practices.
FlexPay’s recovery technology protects the merchant account health, whereas Vindicia’s forced deposits increase your risk profile.
FlexPay is the only future-proof choice
Forced deposits are used as a quick way to recover a payment, however, this practice comes at a cost, including a lower approval rate and increased chargeback rates.
Learn why forced deposits are risky >
FlexPay integrates with most payment gateways and major recurring billing platforms as well as custom, in-house CRMs. We’re always integrating more systems.
Stop failed payments from causing churn with a recovery system that avoids service disruptions, intelligently navigates customer emotions, and improves LTV.
Why our clients choose FlexPay
Top performance
We achieve near-perfect scores in head-to-head tests and show meaningful improvements over competing recovery methods.
White-glove service
Servicing our merchants is our highest priority, from the sales process to integration and ongoing use.
Payments expertise
Our payment experts and analysts have knowledge beyond failed payment recovery and are happy to suggest improvements.
Good stewardship
FlexPay empowers merchants to maximize their subscription revenue while staying on the right side of best practice.
Alder Holdings, a leading home security provider in the USA, increases subscription rebill rate by 60% using Invisible Recovery and Engaged Recovery by FlexPay.
"FlexPay plays a huge role in capturing revenue for our business."
Jake Palmer
Senior Vice President, Alder Holdings, LLC
Truly Free, an eco-friendly cleaning product company, improved their recovery rate by 240% with FlexPay, compared to their in-house recovery system.
"FlexPay recovered thousands of dollars that we would have otherwise thrown away. I trust FlexPay. They go beyond what a normal partner would."
Chad Buckendahl
Chief Growth Officer, Truly Free
Invisible Recovery helped ClinicSense, a B2B SaaS company, achieve a 69% recovery improvement, allowing them to fuel their growth.
"The advantage of FlexPay is that I don’t have to think about customers whose payments are failing, I know that they are taking care of it for me."
Daniel Ruscigno
CEO, ClinicSense
Hooked on Phonics, an e-learning provider, recovered an additional 45% beyond their in-house recovery, and increased their subscription profitability and customer LTV.
"FlexPay has been a key partner in our effort to improve our subscription profitability. The customers FlexPay has been successfully reactivating for us keep coming back month after month."
Robert Israel
Co-Founder and President
How it works
Book your call with a payments expert today
We’re happy to help you understand your data better. As part of our process, we provide an analysis that estimates how much revenue you would recover with us and the full ROI you gain by retaining more customers.
